Privacy Policy

At RRP Enterprises, we are committed to protecting your privacy and ensuring the security of your personal and logistics data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or engage our services.

1. Information We Collect

We collect information necessary to provide efficient logistics services, including:

• Personal Information: Name, Company Name, Email Address, Phone Number, and GSTIN.
• Logistics Data: Pickup and Delivery addresses, Cargo details (type, weight, volume), and Consignee details.
• Technical Data: IP address, browser type, and device information when you access our tracking system or website.

2. How We Use Your Information

Your data is used strictly for legitimate business purposes:

• Processing FTL, Bulk Cargo, and Project Logistics bookings.
• Providing real-time shipment tracking updates via RRP i-Drive.
• Generating invoices, E-Way Bills, and Delivery Challans as required under GST regulations.
• Communicating operational updates, delivery confirmations, or transit delays.
• Improving our services and platform based on usage patterns.

3. Data Security

We implement industry-standard security measures including SSL encryption and access-controlled servers to protect your data. Access to logistics and personal data is restricted to authorised personnel only. We regularly review our security practices to maintain the highest standards of data protection.

4. Sharing of Information

We do not sell, rent, or trade your personal data to third parties. We may share information only with:

• Trusted fleet partners (drivers and transporters) solely for the purpose of fulfilling your consignment.
• Government authorities (e.g., GST officers, highway checkposts) if legally required for transit compliance.
• Technology service providers (e.g., tracking software, invoicing tools) under strict confidentiality agreements.

5. Cookies

Our website may use basic cookies to improve your browsing experience. These do not collect personally identifiable information and can be disabled via your browser settings at any time.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us at the details below.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact our compliance officer: